Call Answering For The Legal Sector

Don't let lost calls make you miss out on business. Be there for your clients with alldayPA Legal.

get a quote why choose us

In the legal profession, every missed call could mean a missed case, a lost client, or a critical opportunity slipping through the cracks. We understand the importance of being available, whenever your clients need you.

That’s why our clients partner with alldayPA Legal, the UK’s first call answering service tailored exclusively for the legal sector. We understand the unique demands of the industry and provide a professional, reliable service that reflects the standards you uphold.

Whether its overflow support during busy office hours or a 24/7 presence to handling enquiries and seeing an ROI, alldayPA Legal ensures your calls are answered, every day of the year. Flexible, cost effective solutions mean you never have to compromise on client care.

Because in law, availability isn’t optional, it’s essential.

What we do for your firm

Your firm is losing clients after office hours and during busy periods throughout the day when your phone is not being answered.

get a quote why choose us

A seamless, end-to-end service that integrates effortlessly with your firm’s workflow.
alldayPA Legal are more than just your overflow reception team, our team are trained to qualify prospective clients and triage calls according to your priorities, we can even arrange the first appointment on your behalf with the most appropriate fee earner and do the follow up call after the appointment if needed.
You’re in control of how and when you use us. 

We answer your calls when:

Your receptionist is away from their desk
We make sure your calls are answered, just as if we were based in your office.
Your lines are engaged
When a number of clients call at the same time, your reception simply can't handle all your calls. Our outsourced call answering team ensure all your calls are answered.
Your office is closed
There has been an 80% increase in the number of calls made before and after working hours in the legal sector*

*Internal review of legal firm call data (2013-2014) by alldayPA Legal

Ken Crabtree

Head of Finance

Ken's role supports strategic decision making and sustainable growth within a highly regulated legal environment. With a particular focus on compliance and risk management, Ken's expertise helps ensure the business operates with integrity, control and a strong financial position.

Claire Burroughs

head of alldaypa legal

Claire brings over 25 years of leadership experience, specialising in the legal sector. She has experience working within a law firm and managing outsourced call handling services for the legal sector. Her expertise lies in delivering tailored client service solutions to meet the profession’s unique demands.

Caroline Gough

Head of Service Delivery

Caroline, as a senior leader with 26+ years' experience, is now focused on supporting legal sector teams in delivering exceptional client service. Skilled in leading high-performing telephony and operations teams with a strong focus on compliance, quality, and efficiency.

Expert call handling for legal professionals

We answer your calls when you can't

Expert call handling for legal professionals

We answer your calls when you can't

Call Answering For The Legal Sector

What we do for your firm

Senior leadership team

Ken Crabtree

Head of Finance

Claire Burroughs

head of alldaypa legal

Caroline Gough

Head of Service Delivery

Expert call handling for legal professionals

We ans​wer your calls when you can't

Expert call handling for legal professionals

We ans​wer your calls when you can't

Call Answering For The Legal Sector

What we do for your firm

Senior leadership team

Ken Crabtree

Head of Finance

Claire Burroughs

head of alldaypa legal

Caroline Gough

Head of Service Delivery

We answer your calls when you can't

We answer your calls when you can't