Supporting your firm
with our experience
and expertise

alldayPA Legal was established on the fundamental belief that exceptional client care should sit at the heart of every legal practice. In an increasingly competitive legal marketplace, we empower law firms to uphold the highest standards of client service, without compromising on cost efficiency or operational effectiveness.

Our dedicated team of over 150 legal trained PAs currently supports hundreds of law firms across England, Scotland, and Wales, ranging from sole practitioners and boutique firms to national practices providing a seamless, professional extension of their front-of-house function.

By managing call handling, enquiry triage, and matter intake with accuracy and discretion, we help firms reclaim valuable fee earner time, reduce overheads and improve client satisfaction ratings.

As a family-run business, we combine traditional values, integrity, trust and personal service with an unwavering commitment to innovation. We continually invest in state of the art telephony systems and secure client communication platforms to ensure your firm remains compliant, agile and responsive.

We view ourselves not merely as a service provider, but as a strategic partner in your firm's growth. When your practice succeeds, so do we. At alldayPA Legal, your business becomes our business ensuring that every client who contacts your firm is met with the same professionalism, empathy and efficiency you’d expect from your own in-house team.

Claire Burroughs – Legal Sector Specialist with 25+ Years of Leadership Experience

Claire Burroughs brings more than 25 years of leadership experience, with a deep rooted specialism in the legal sector. Throughout her career, Claire has demonstrated a strong commitment to improving client service delivery and operational efficiency for legal professionals across the UK.

Her professional journey includes direct experience working within a law firm, giving her a first hand understanding of the pressures, expectations and unique challenges faced by legal practitioners. This practical insight has proven invaluable in her subsequent work managing outsourced call handling and client communication services specifically tailored for the legal industry.

Claire has played a key role in developing and implementing bespoke solutions that enhance client satisfaction, support business continuity and maintain compliance standards, all while ensuring firms remain responsive, even during out of hours periods or during periods of peak demand.

With a strong focus on building trusted partnerships, Claire is known for her consultative approach, strategic mindset and unwavering dedication to excellence in service delivery. Her ability to bridge the gap between legal practice and client service innovation makes her a respected and influential figure in her field.

We recruit our staff with you in mind. Our PAs each receive 12 weeks' training before handling your calls. Our high staff retention rates mean that you get a highly capable, experienced team who get to know you and your company.

All our staff are employed by us and vetted to a high standard.

We understand the importance of first impressions. We give you the reassurance that all your calls will be handled personally and professionally 24 hours a day by your own team of friendly and bubbly PAs.