Duty solicitors play a critical role at the earliest stages of the criminal justice process, from initial police station attendance to representation at the first court hearing. But, as cases progress, the workload doesn’t stop there. Coordinating follow up hearings, client updates, file management and team availability can be a logistical challenge, especially when your focus needs to be on your clients, not administration.

That’s where AllDayPA Legal steps in. We don’t just handle your emergency callouts, we provide end-to-end support to keep your legal practice running smoothly beyond the initial duty attendance.

Our services include:

• 24/7 Telephone Answering:
  Ensure every client call is answered professionally, day or night. Whether it’s an urgent police station request or a client chasing updates on an ongoing case, our trained legal receptionists ensure your firm never misses a call or opportunity.
  
• Rota Management for Duty Solicitors:
  We manage your duty solicitor rota efficiently and accurately, ensuring the right solicitor is notified and deployed at the right time. This helps prevent scheduling conflicts, missed callouts and unnecessary administrative stress.
  
• Message Taking and Call Forwarding:
  We take detailed messages, triage urgent calls and can forward priority calls directly to the appropriate solicitor on duty, ensuring seamless communication between police stations, clients and your legal team.
  
• Client Liaison and Appointment Booking:
  Beyond the first court appearance, we can schedule client follow-ups, coordinate legal aid paperwork and arrange future meetings or hearings on your behalf.
  
• Overflow and Out-of-Hours Support:
  Our 24/7 team ensures continuity when your office is closed, your in-house team is busy in court, or your admin staff aren’t available.
  
• Dedicated Legal Call Handling:
  Our legal-trained PAs understand the importance of confidentiality, compliance, and accuracy in communication. Every interaction reflects your firm’s professionalism and reliability.

Why Duty Solicitors Trust AllDayPA Legal

AllDayPA Legal is trusted by firms across the UK to deliver dependable, compliant, and cost-effective communication support. By outsourcing your call handling, rota management and administrative coordination, you can:

• Free up valuable time for client work
• Ensure consistent cover across all shifts
• Reduce missed callouts and delays
• Improve client satisfaction through faster responses
• Enhance efficiency and compliance across your practice